Frequently Asked Questions 🌈💕🎢

Q: How do I get a piece?😭

A: Turn on post notifications or subscribe to my emails ! . But for the most part im normally open on Fridays at 7:30PM EST and last all weekend! The password will come off and you will not need it. Sometimes times will change.We have a very high order demand so its important to be alert for all the new drops🌈💕🎢.

Our releases can be found on the "Nora's Destruction" & "Nora S/S 2021" tab of our website.

 

Q: Why don't I see any Exclusive pieces on the website?🧐

A: Typically, during a release they are the first to sell out. You have to be one of the first on the website once a collection is released to be able to cop one. exclusive pieces are only sold on weekends unless announced different

 

Q: How long does shipping take?✈️📦

A: Orders will be shipped between 1-2 Weeks after purchasing. Some turn around times will be faster than others so be sure to read the description on products as well as the time frame . Once your product is shipped you will be emailed the tracking info. All of my products are made from scratch, which you can see on my Tik Tok. International shipping is available via USPS and usually takes 7-12 days after they've been shipped to arrive 😇

 

Q: Do you do customs?🥺

A: Not currently. My workload is a bit much right now but as time goes on I might consider it.

 

Q: Do you ship internationally? If so, who pays for International custom fees? 🌎💕

A: Yes I ship internationally (: . The buyer is responsible for the customs fee associated with the item purchased. 

 

Q: Shipping Address ? P.O Box?

A: Noralache

PO Box 120338

Melbourne, FL 32904

 

Q: Do You Have A Customer Service Number ?

A: Yes ! 813-461-4503

 

Q: Do You Have A Customer Support Email ?

A : Yes Nora@Noralache.com